Vincent Halong Hotel

Amazing breakfast. The omlete, delicious. The rooms are comfortable and they were close to the port where we arrived with our yacht. Staff speaks great English and is very friendly and helpful. One of them chased me for a few hundred meters because I forgot something in the room.

Vincent is a very comfortable place to stay. The rooms are large, very clean and comfy. We were upgraded to a room with a view of the bay. Staff at reception are helpful, efficient and polite, booking our trip to Halong bay islands and caves with hotel pickup. The hotel is close to the terminal from where the boats leave. Another day, reception ordered a taxi for us to Tuan Chau Wharf (10km) for our day trip to Cat Ba island. Walk-on car ferry and bus for an inexpensive day out seeing the islands and Cat Ba town. Breakfasts were sufficient with eggs, pho, noodles, fried rice, etc, fruit, toast, jam, juice, tea/coffee. The hotel is well managed with lots of attention to detail. Only a little english spoken but we had no problem communicating. The sound proofing in the rooms is quite good. In my opinion Vincent Ha long Hotel rating is more like '4 star'. Excellent value for money.

Stayed here for 12 nights and it was perfectly reasonable. Overall the staff were very nice (although English isn't widely spoken with Google Translate and some charades we generally understood each other), eager to please and welcoming. Arriving in the first week of October we were almost the only guests apart from the first weekend when there were several large groups and this meant that around halfway through our stay we were offered an upgrade to a seaview room (and if you're visiting Halong Bay then a seaview is a bonus) so that was nice. However there was a downside, the seaview rooms are at the front nearer the road so the room was noisy compared to our original room. Although some bookings sites say this hotel is 100m from the beach that's incorrect, it might be 100m to the coast (that's currently being built in to a marina but the beach is 15 minutes walk away (but it is a beautiful beach!) Another downside was the breakfast, our first morning it was a buffet with a good choice but the rest of our stay (due to the lack of guests) the buffet wasn't available and sometimes we got a couple of fried eggs, sometimes Pho, and sometimes a sandwich, some watermelon and coffee was also provided but after the buffet the first day the reduced choice, whilst understandable, was a bit disappointing. Generally the location is quite good, loads of restaurants within 1-10 minutes walk, 15 minutes walk to Sun World, 15 minutes walk to the beach. Both rooms were very comfortable, air conditioning and showers all worked fine and the staff were nice and smiley. On our last afternoon one of the receptionists knocked on our door and presented us with a little cake and card thanking us for being their guests... (this was a first for us and we've stayed in a lot of hotels)! Another receptionist (she was the one who upgraded us) was very helpful and very patient with my attempts at communicating.

The lady at the front desk called Tan was kind and accommodated my requests. Unfortunately, her efforts were wasted as the travel company canceled the trip on short notice. The breakfast was delicious, and the room was clean with a view of the bay.

Lovely little hotel, sizeable and clean rooms. No issues at all.